Tuesday, 12 November 2013

Career as CALL CENTRE AGENT (Write-in) at Malaysia Airlines.

Responsibilities:

*To ensure all incoming call received are answered promptly, efficiently and professionally as per Call Centre Qualitative Standards.
*To answer calls from customer professionally and to convert calls to potential sales.
*Matches underlying needs of customer to available product and services.
*Identify customer needs quickly and able to guide and provide relevant information efficiently.

Requirements:
*Malaysian citizen aged between 20 to 35 years old.
*Minimum qualification: Diploma holders or higher qualification with credit in English & Bahasa Malaysia at SPM level.
*Dynamic, good interpersonal and communication skills.
*Pleasant disposition, courteous and efficient in providing personalized service to customers.
*Good command of Bahasa Malaysia and English. Ability to speak other languages would be an added advantage.
*Having experience and skills in call centre environment would be an added advantage.
*Must be computer literate.
*Must be prepared to work on 24 hours shift duty.

Malaysia Airlines (MAS)


Please submit your application with complete resume and relevant qualifications to the following address:

MALAYSIA AIRLINES
Manager Recruitment
Human Resource Operations
1st Floor, Administration Building 4, MAS Complex B
Sultan Abdul Aziz Shah Airport
47200 Subang, SELANGOR

OR

Email: recruitment@malaysiaairlines.com

Please indicate Position Applied on the top left corner of the envelope.

ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

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